Returns & Exchanges

At Bear Trail Bikes, we want you to be fully satisfied with your gear; if your apparel doesn't fit perfectly or meet your expectations, we offer a 30-day window for easy returns and exchanges. Please ensure all items are unworn, unwashed, and still have the original tags attached to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Print Your Label

After submitting your request, download and print the prepaid shipping label provided via email and attach it securely to your package.

3

Pack and Ship

Place your items in the original packaging if possible and drop the parcel off at any authorized carrier location within 7 days of receiving your label.

4

Receive Your Refund

Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days back to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing